Boomi Enterprise Platform Drives 347% ROI and $9.8M NPV, According to New Forrester TEI Study
Boomi™, a leader in AI-driven automation, has unveiled the findings of a new Total Economic Impact™ (TEI) study conducted by Forrester Consulting. The study highlights that organizations leveraging the Boomi Enterprise Platform achieved a remarkable 347% return on investment (ROI) and a net present value (NPV) of $9.8 million over three years, with a payback period of less than six months. These results underscore the platform’s ability to deliver rapid time-to-value while driving long-term business impact.
Commissioned by Boomi, the study evaluates the business benefits, cost savings, and operational efficiencies realized by enterprises using the Boomi Enterprise Platform for integration, API management, data management, automation, and AI readiness. Forrester constructed a composite organization based on in-depth interviews with global Boomi customers across industries such as manufacturing, energy, and high-tech. This model demonstrates the financial and operational impact of deploying Boomi at scale, highlighting its role as a foundational tool for modern enterprises navigating the complexities of digital transformation and agentic AI.
Delivering Strong Value and Rapid ROI
The study’s findings reinforce Boomi’s reputation for delivering significant value to its customers. With a reported $9.8 million NPV and a payback period of under six months, Boomi’s platform proves its ability to provide immediate and sustained benefits. As organizations transition from traditional digital transformation efforts to the era of agentic AI—where autonomous systems can plan, act, and adapt—Boomi offers a unified, low-code solution that simplifies complex workflows, enhances security, and accelerates innovation.
“The stability of the platform and the holistic nature of the automation it provides are game-changing,” said an integration architect at a manufacturing company interviewed for the study. “It’s like having a single pane of glass where you can see all your code, deployments, and ongoing executions. We appreciate the ease of use, reliability, and how simple it is to support.”
Quantified Benefits Over Three Years
Forrester identified several key quantified benefits that organizations experienced over a three-year period by adopting the Boomi Enterprise Platform:
- $5.6 Million in Productivity Gains: Workflow automation and real-time data visibility significantly improved business and partner productivity.
- $3.0 Million in Reduced Business Risk: Enhanced platform reliability, uptime, and compliance capabilities mitigated risks and ensured smoother operations.
- $1.5 Million in Technology Cost Savings: Consolidating and retiring legacy platforms reduced IT sprawl and associated costs.
- $1.3 Million in IT Labor Savings: Faster development cycles and reduced maintenance needs freed up IT employees and contractors to focus on higher-value tasks.
- $1.2 Million in Incremental Profit: Accelerated delivery of new revenue-generating services contributed to bottom-line growth.
By replacing costly and brittle point-to-point integrations with a unified, low-code solution, Boomi simplifies architecture and accelerates time-to-value. Organizations reported reducing integration timelines by 65%, minimizing errors, and enabling IT and business teams to shift their focus from troubleshooting to innovation.
Enabling Enterprise-Scale Automation and Orchestration
“Boomi is the engine behind some of the world’s most complex, mission-critical automation strategies,” said Steve Lucas, Chairman and CEO of Boomi. “This study validates what our customers already know: when you unify your data, systems, and people with Boomi, you accelerate outcomes and unlock new possibilities—whether streamlining operations or preparing for agentic transformation. It’s not just integration; it’s intelligent automation and orchestration at enterprise scale.”
Boomi eliminates the friction caused by integration complexity through pre-built connectors, robust APIs, and drag-and-drop workflows. This empowers organizations to cut integration times from weeks to days, freeing up IT resources to focus on innovation. The platform also enables enterprises to modernize legacy systems, improve cross-functional collaboration, and scale efficiently to meet evolving business and technology demands—all while reducing complexity and resource requirements.
About Boomi
Boomi, the leader in AI-driven automation, enables organizations worldwide to connect everything, automate processes, and accelerate outcomes. The Boomi Enterprise Platform — including Boomi Agentstudio — unifies integration and automation along with data, API, and AI agent management, in a single, comprehensive solution. Trusted by over 25,000 customers and supported by a network of 800+ partners, Boomi is driving agentic transformation — helping enterprises of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com.
