Lenovo Unveils Agentic AI to Power the AI-Enabled Workforce
As enterprises accelerate their adoption of artificial intelligence to drive real business value, Lenovo has introduced new agentic AI capabilities as the cornerstone of its AI-Enabled Workforce portfolio. This comprehensive offering—spanning intelligent devices, infrastructure, lifecycle services, and security—helps organizations move beyond AI experimentation and into measurable, scalable results.
According to IDC, businesses are already seeing nearly $4 in return for every $1 invested in generative AI. By 2027, agentic AI is projected to double global workforce productivity, signaling a pivotal shift from piloting AI to embedding intelligent automation across entire organizations. Lenovo is positioning itself at the forefront of this transformation.
Agentic AI refers to autonomous or semi-autonomous digital agents that can perform tasks, manage workflows, and support decision-making—either independently or in collaboration with employees—within robust security and governance frameworks. Backed by Lenovo’s AI-ready infrastructure and a curated library of enterprise-grade agents, these capabilities reduce manual workloads and deliver tangible productivity gains.
“Agentic AI isn’t just a technological evolution—it’s a fundamental shift in how work gets done,” said Rakshit Ghura, VP and General Manager of Digital Workplace Solutions at Lenovo. “By anchoring our AI-Enabled Workforce portfolio with agentic AI, we’re turning industry forecasts into real-world outcomes: higher productivity, stronger security, and faster ROI.”
Unlike vendors offering fragmented or single-layer AI solutions, Lenovo integrates hardware, software, services, and security into a unified, enterprise-ready ecosystem. This holistic approach enables faster adoption, sustainable scaling, and trusted performance—critical for organizations aiming to future-proof their operations.
Three Pillars of the AI-Enabled Workforce
Lenovo’s strategy rests on three interconnected pillars designed to personalize work, simplify IT, and future-proof operations:
- Personalize Work Through Agentic Intelligence
Leveraging its Care of One™ platform, Lenovo tailors technology and support to individual employee needs. Early deployments show up to a 30% reduction in IT support tickets while boosting user satisfaction. This human-centered approach ensures AI augments—not replaces—human talent, empowering teams to focus on strategic, high-value tasks. - Simplify Operations with Smarter Devices and Services
Lenovo’s AI PCs—including the ThinkPad X1 Carbon and ThinkPad X9—are engineered with dedicated neural processing units (NPUs) and ThinkShield security. Real-world results speak volumes: Scyne deployed 1,100 AI PCs in just three months, achieving up to 10x performance gains, while Staples Technology Solutions saved $40,000 during its initial IT refresh phase. - Protect and Adapt with Trusted, Sustainable IT
Lenovo’s expanded TruScale Device-as-a-Service model delivers AI PCs through a flexible, outcomes-based subscription. Bundling devices, support, and lifecycle management into one predictable cost structure, it reduces upfront expenses and can lower per-seat IT costs by up to 57%. New sustainability features—like the Carbon Impact Portal, zero-trust security via ThinkShield, and eco-conscious refresh options—help enterprises meet ESG goals without compromising performance or protection.
End-to-End Support for Seamless Adoption
To ease deployment, Lenovo offers AI PC Services with role-based setup, customized training, and 24/7 Premier Support. The optional Premier Support Plus combines human expertise with agentic AI for hyper-personalized assistance. For broader management, Lenovo’s Digital Workplace Managed Services optimize device utilization and keep workforces productive.
“AI PCs aren’t just smarter devices—they’re adaptive partners,” said Tom Butler, VP of Commercial Portfolio at Lenovo’s Intelligent Devices Group. “By embedding AI at the silicon and system level, we’re creating a faster, safer, and more intuitive experience that scales across the enterprise.”
From Strategy to ROI in 90 Days
Lenovo’s AI Services provide a full lifecycle path:
- AI Discover workshops identify high-impact use cases.
- AI Advisory aligns strategy with workforce readiness.
- AI Fast Start delivers proof of ROI in as little as 90 days.
- AI Deploy & Manage ensures ethical, secure, and optimized scaling.
“Services are the bridge between AI’s promise and real business outcomes,” said John Stamer, VP of Global Product Services at Lenovo. “We’ve built solutions that simplify complexity so every employee has the right tools to succeed.”
Security Built In, Not Bolted On
With 60% of IT leaders citing unpreparedness for AI-driven threats, security is non-negotiable. Lenovo’s ThinkShield architecture embeds hardware-rooted security, firmware integrity, and AI-powered endpoint protection directly into devices. Recognized as part of Gartner’s Top 25 Supply Chains for 2025, Lenovo’s supply chain also ensures hardware authenticity—a critical concern for enterprises like Meta, which noted that “ThinkShield Supply Chain Assurance significantly boosts trust in hardware integrity.”
The Future Is Here
IDC forecasts that by 2027, 40% of the Global 2000 will deploy agentic AI. With proven ROI, enterprise-grade security, and a unified portfolio, Lenovo is enabling organizations to capture AI’s full potential—today. As a trusted end-to-end partner, Lenovo transforms AI ambition into measurable performance.
