Workday Expands Enterprise Presence in Asia Pacific
Enterprises embrace unified HCM and finance solutions powered by AI to enhance agility, transparency, and talent retention.
Enterprises across Asia Pacific are accelerating their digital transformation journeys, turning to Workday solutions to modernize their operations and stay competitive in increasingly complex and fast-evolving markets. According to the newly released 2025 ISG Provider Lens® Workday Ecosystem Report for Asia Pacific, published by global technology research and advisory firm Information Services Group (ISG) (Nasdaq: III), businesses across the region are expanding their use of Workday beyond its core human capital management (HCM) capabilities to include modern finance tools and AI-driven workforce platforms.
Growing Demand for Unified Enterprise Systems
The report highlights a significant shift in how organizations view Workday’s role in their operations. Rather than using it solely as an HR tool, enterprises are adopting it as a comprehensive business platform that integrates HCM, finance, and analytics. This shift is driven by several regional dynamics—rapid technological advancements, complex regulatory landscapes, and persistent skills shortages—that demand greater efficiency, transparency, and agility.
“Workday continues to invest in its partner ecosystem in Asia Pacific as demand for its solutions increases,” said Michael Gale, Partner and Regional Leader for ISG Asia Pacific. “Enterprises are using the Workday platform to modernize business operations while meeting the expectations of digital-native workforces.”
Breaking Down Legacy Barriers
Across Asia Pacific, fragmented legacy systems have historically limited organizations’ ability to respond quickly to market changes. Workday’s integrated approach—combining HCM and financial management—enables companies to eliminate data silos and establish a single source of truth for operations. This provides real-time visibility into performance metrics, strengthens decision-making, and streamlines workflows.
By leveraging Workday’s cloud-native scalability, enterprises gain the flexibility required to adapt to rapid economic growth and regional diversity. ISG notes that this scalability has become a strategic advantage for organizations operating across multiple markets with varying compliance needs and workforce dynamics.
Competing for Talent in Tight Labor Markets
The battle for skilled talent remains fierce across Asia Pacific, especially in Australia, Japan, and other fast-growing economies. Companies are increasingly turning to Workday HCM to attract, engage, and retain top talent through enhanced employee experiences.
Workday’s self-service tools, personalized career insights, and AI-powered development recommendations are key differentiators for organizations striving to build future-ready workforces. These tools not only improve employee satisfaction but also support strategic workforce planning, allowing companies to align talent capabilities with long-term business goals.
AI and Machine Learning: A Competitive Imperative
As artificial intelligence becomes central to enterprise innovation, Asia Pacific organizations are under growing pressure to adopt AI and machine learning (ML) technologies for smarter decision-making and operational agility. The ISG report finds that regional enterprises are closing the AI investment gap with North America and Europe, increasingly embedding AI into their finance and HR processes.
Workday’s AI-powered features—ranging from predictive analytics and skills-based workforce planning to financial forecasting—are empowering organizations to make proactive, data-driven decisions. These capabilities help businesses anticipate workforce needs, forecast budgets, and create personalized employee journeys.
“Enterprises in Asia Pacific increasingly view Workday as a business platform, not just an HR tool,” said Ashwin Gaidhani, Analyst at ISG Provider Lens Research and lead author of the report. “By combining localized compliance, modern finance, and AI-powered workforce tools, organizations are becoming more agile and resilient.”
Ecosystem Expansion and Innovation
Beyond technology adoption, the report underscores the growing partner ecosystem surrounding Workday in Asia Pacific. Many service providers are embracing Workday Extend to create region-specific customizations that align with local regulations and business practices. Meanwhile, deeper partnerships with hyperscalers are enhancing scalability, data sovereignty, and performance across the region.
The 2025 ISG Provider Lens® Workday Ecosystem Report for Asia Pacific evaluates 29 providers across four key quadrants:
- Transformation Services
- Deployment and Integration Services
- Performance and Optimization Services
- Innovation on Workday
Among the standout leaders across all four quadrants are Accenture, Cognizant, Deloitte, IBM, Kainos, KPMG, PwC, and Strada. Mercer earned leadership status in one quadrant, while Huron and Intecrowd were recognized as Rising Stars, identified by ISG as companies with promising portfolios and strong future potential.
In the category of customer experience, Invisor emerged as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction ratings in ISG’s Voice of the Customer survey. The company was also honored in ISG’s Star of Excellence™ program, a premier recognition for quality and performance in the technology and business services sector.
