Smartsheet Unveils Intelligent Work Management: Transforming Enterprise Execution with AI, Data, and People
In a groundbreaking move to address the growing complexity of enterprise execution, Smartsheet has announced the next major evolution of its platform at the 2025 ENGAGE conference. This latest iteration introduces a powerful suite of generative AI, agentic AI, and enterprise-grade features designed to unify people, data, and AI into a cohesive system that accelerates execution at Fortune 500 scale. These advancements underscore why 85% of the Fortune 500 trust Smartsheet to turn strategic vision into measurable business impact—eliminating silos that hinder organizational agility.
The Challenge of Execution Silos
Enterprise execution has reached a critical juncture. In an era where change is constant and complexity is escalating, organizations must become dynamic, adapting quickly to stay competitive. Yet, many remain trapped by a fundamental issue: silos between strategy and execution. These barriers fragment workflows, slow decision-making, and prevent teams from operating at the speed required to meet ambitious goals.
Smartsheet is uniquely positioned to address this challenge. By amplifying the capabilities of its no-code, low-code platform, Smartsheet empowers organizations to collaborate more effectively, deliver results faster, and create a competitive edge. With over 123,000 organizations managing nearly three million active projects, Smartsheet eliminates the barriers between ideas and execution, ensuring every digital and human worker operates within a unified, AI-first system.
“Intelligent Work Management is the operating model for the modern enterprise,” said Rajeev Singh, CEO of Smartsheet. “We’re delivering AI that’s truly collaborative, securely anchored in customer data, and designed to augment human intelligence—ushering in a new era of work where teams can execute with unprecedented speed and precision.”
AI That Works with You: A Unified, AI-First Platform
At the heart of Smartsheet’s transformation is a robust suite of AI building blocks, powered by the Smartsheet Knowledge Graph—a flexible data model that provides personalized, contextual guidance for each user. These tools enable organizations to create fully customized AI-powered solutions tailored to their unique needs:
- Smart Assist: An AI companion and digital gateway into Smartsheet, Smart Assist helps users accelerate time-to-value by creating workspaces and projects from simple outlines, activating automations, and answering real-time questions about projects and deadlines.
- Smart Flows: This feature streamlines complex, multi-step workflows through natural language prompts, eliminating the manual effort that slows teams down.
- Smart Columns: AI-powered column types automatically assess, categorize, label, translate, or summarize data directly within sheets, bringing intelligence to every data point.
- Smart Agents: These digital coworkers apply deep line-of-work knowledge and intelligent reasoning. The first agent, the Project Manager Smart Agent, monitors project progress, keeps teams on task, flags risks, and makes recommendations to improve project plans.
Next year, Smartsheet will launch Smart Hub, a central AI control center where customers can manage, configure, and customize these AI building blocks. This further reinforces Smartsheet’s commitment to responsible AI, ensuring transparency and customer data ownership while giving users clear visibility into how their data is used.
“While AI tools are being deployed extensively today, many only scratch the surface with narrow, siloed applications,” said Dion Hinchcliffe, VP and Practice Lead at the Futurum Group. “Smartsheet’s new suite of AI capabilities, powered by the Knowledge Graph, delivers deep ROI by reframing how work is structured and decisions are made. Features like Smart Assist and Smart Agents will immediately enable customers to shift from manual coordination to intelligent work.”
Scaling for Unified Work: New Enterprise-Grade Capabilities
To support massive-scale management, orchestration, and optimization, Smartsheet is expanding its platform with advanced enterprise-grade features:
- Scenario Planning: Safely explore “what-if” scenarios and evaluate project impacts without disrupting production. Gain immediate visibility into tradeoffs and make confident, data-driven decisions.
- Portfolios: Quickly create and manage multiple projects using standardized templates that minimize risk, automate project creation, and provide a bird’s-eye view with portfolio reporting.
- Dynamic Dropdowns: Automatically populate dropdown lists from other columns in Smartsheet, enhancing data accuracy and consistency at scale.
- Security Score: Assess and strengthen your organization’s security posture with a data-driven metric rooted in industry best practices, tracking improvement over time.
- Multi-Factor Authentication (MFA): Strengthen login security by ensuring every user has access to secure authentication mechanisms.
Product Availability
Several features are already available or entering early adoption phases:
- Portfolios are currently available to the Smartsheet Early Adopter Program (EAP) and will be generally available by Q1 2026.
- Smart Assist and Scenario Planning are in private beta and will join the EAP by the end of the year.
- Smart Flows, Smart Columns, and Smart Agents will roll out to the EAP in the coming months.
- Security Score, MFA, and Dynamic Dropdowns are generally available today.
A Strategic Leap Forward
Today’s announcements build on Smartsheet’s AI strategy unveiled in September, reinforcing its leadership in intelligent work management. By unifying AI, data, and people, Smartsheet is empowering organizations to break free from execution silos and operate with unparalleled agility. As enterprises continue to navigate rapid change and rising complexity, Smartsheet’s platform offers the tools needed to execute with precision, adapt with confidence, and achieve transformative business outcomes.
To learn more about Smartsheet and its annual ENGAGE customer conference, visit their website.
About Smartsheet
Smartsheet is the Intelligent Work Management Platform that unites people, data and AI to turn strategy into measurable enterprise impact. Purpose-built for scale, Smartsheet gives enterprises the speed, governance and trust to execute complex work across portfolios, operations and IT on a single, secure system. Trusted by 123,000 customers and used by teams in 85% of the Fortune 500, Smartsheet empowers millions of users to move faster, reduce risk and realize ROI with confidence. Visit www.smartsheet.com to learn more.
