BigPanda Acquires Velocity to Drive Agentic AI Innovation in IT Operations
In a strategic move to solidify its leadership in the rapidly evolving field of agentic AI for IT operations, BigPanda, a pioneer in Agentic IT Operations, today announced the acquisition of Velocity, an AI-powered Site Reliability Engineering (SRE) company renowned for its expertise in SRE and major incident response. This acquisition not only expands BigPanda’s leadership team but also deepens its commitment to advancing reasoning-based automation, addressing one of the most labor-intensive and costly areas of enterprise operations.
Advancing the Era of Agentic IT Operations
BigPanda was founded with a bold vision: to revolutionize how enterprises maintain the reliability of their digital services by eliminating the manual toil that burdens IT operations teams. Its Agentic IT Operations platform automates Level 1 (L1) operations, augments Site Reliability Engineering (SRE) and major incident response teams, and leverages predictive capabilities to prevent incidents before they impact customers.
The acquisition of Velocity reinforces this mission by integrating cutting-edge talent, technology, and a customer-first mindset into BigPanda’s ecosystem. As organizations increasingly seek to transition from reactive, human-led operations to proactive, AI-driven workflows, Velocity’s expertise in intelligent automation aligns seamlessly with BigPanda’s vision. Together, they aim to free IT professionals from repetitive tasks, reduce operational costs, and enhance overall efficiency.
“BigPanda is defining what Agentic IT Operations looks like in the enterprise, and our customers are already experiencing transformative results,” said Assaf Resnick, CEO and co-founder of BigPanda. “With Velocity, we’re accelerating this vision by welcoming world-class talent, proven technology, and a shared belief in the power of agentic AI to redefine IT operations.”
Automating the $250 Billion Manual Operations Market
Global enterprises collectively spend over $250 billion annually on manual, human-driven IT operations, spanning detection, response, and prevention workflows. These processes, while critical, are ripe for disruption through agentic AI. By automating these workflows, organizations can significantly reduce operational costs, minimize mean time to resolution (MTTR), and improve IT resilience.
Velocity’s innovative technology and deep expertise in SRE and incident response will further accelerate BigPanda’s AI Detection and Response product. This integration empowers IT teams to automate L1 operations, streamline incident management, and proactively address issues before they escalate. The result? Faster response times, reduced costs, and improved service reliability—key priorities for businesses navigating today’s complex digital landscapes.
Welcoming Velocity’s Leadership and Team
A pivotal aspect of this acquisition is the addition of Tal Kain, founder and CEO of Velocity, who joins BigPanda as VP of AI Detection and Response. With decades of experience leading high-impact engineering teams and developing scalable AI systems for enterprise environments, Tal brings unparalleled expertise to BigPanda. His career includes leadership roles at several successful startups, some of which were acquired by industry giants like Oracle, Verint, and PSG. Tal’s early work with Israel’s elite Unit 8200 laid the groundwork for his lifelong focus on intelligent automation and operational resilience.
“Velocity was founded on the belief that engineers should focus on solving big problems, not chasing alerts,” said Tal Kain. “By combining Velocity’s innovations with BigPanda’s extensive reach, scale, and robust data foundation, we’re poised to deliver agentic workflows and AI-native tools that enable teams to move faster, stay focused, and ensure reliability at scale.”
A Shared Vision for the Future
The union of BigPanda and Velocity represents more than just a business transaction—it’s a convergence of two companies united by a shared mission to transform IT operations through agentic AI. Both organizations recognize the immense potential of AI to eliminate inefficiencies, empower IT teams, and drive measurable outcomes for enterprises.
For BigPanda, the acquisition marks a significant step forward in its journey to lead the charge in agentic IT operations. By incorporating Velocity’s advanced technologies and skilled team, BigPanda is better equipped to meet the growing demand for AI-driven solutions that address the challenges of modern IT environments.
As enterprises continue to grapple with the complexities of maintaining reliable digital services, BigPanda’s expanded capabilities position it as a trailblazer in the automation of manual IT operations. With Velocity now part of the family, the company is set to deliver even greater value to its customers, helping them achieve operational excellence and resilience in an increasingly digital world.
About BigPanda
BigPanda delivers agentic automation for IT Operations. We enable enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems that detect, respond, and prevent IT incidents at machine speed. That’s why the world’s most trusted brands rely on BigPanda to improve operational efficiency and deliver exceptional service reliability to their customers.
Learn more at www.bigpanda.io.
