ECI Software Solutions Acquires Davisware to Strengthen Field Service Management Leadership
In a strategic move set to redefine the landscape of field service management, ECI Software Solutions (ECI)—a global leader in cloud-based business management software and services—has announced the acquisition of Davisware LLC, a premier provider of all-in-one business management solutions tailored for field service organizations. This acquisition not only expands ECI’s footprint in key commercial industries but also enhances its ability to deliver cutting-edge tools that optimize operations, boost technician productivity, and drive business growth.
Expanding Reach Across Key Industries
Through this acquisition, ECI is solidifying its presence in critical sectors such as commercial food equipment, commercial HVAC & refrigeration, petroleum equipment, and overhead garage door services across North America. Davisware’s suite of innovative software solutions—including Vision™, GlobalEdge™, and GlobalWarranty™—will now be integrated into ECI’s robust portfolio, further strengthening its offerings for field service organizations.
The addition of Davisware’s industry-leading ERP solutions to ECI’s platform represents a significant milestone in ECI’s ongoing commitment to advancing field service technology. By combining Davisware’s deep domain expertise with ECI’s extensive resources, the company is better positioned than ever to deliver tailored, scalable solutions that meet the unique needs of businesses in these industries.
A Strategic Alignment for Innovation and Growth
Commenting on the acquisition, Trevor Gruenewald, CEO of ECI Software Solutions, emphasized the shared vision between the two companies: “The acquisition of Davisware represents a strategic alignment of our shared vision for innovation, customer value, and industry leadership. By combining our strengths, we can accelerate innovation and deliver unparalleled value to our customers. Davisware brings exceptional products, deep domain expertise, and a strong culture of service that aligns perfectly with our own. Together, we will scale cutting-edge solutions, expand into new markets, and foster collaboration across teams to drive transformative advancements in the field service industry.”
This partnership underscores ECI’s dedication to empowering businesses with the tools they need to thrive in an increasingly competitive marketplace. With Davisware now part of the ECI family, customers can expect even greater innovation, enhanced support, and expanded capabilities moving forward.
Unlocking New Opportunities for Growth and Innovation
Founded over 35 years ago, Davisware has established itself as a trusted partner for more than 360 customers across North America. The company’s team of 145 professionals, located in the U.S., Canada, and India, has consistently delivered reliable, industry-specific solutions that streamline operations and improve efficiency for field service organizations.
According to Tasos Angelopoulos, CEO of Davisware, joining forces with ECI marks an exciting new chapter for both companies and their customers: “We are thrilled to join forces with ECI, a move that represents an exciting new chapter for Davisware and our valued customers. This next step in our evolution provides our customers and employees with the tools, scale, and support needed to thrive long-term, while accelerating the next phase of growth for our products and partners.”
By leveraging ECI’s broader resources, development expertise, and global reach, Davisware will be able to accelerate innovation and bring even more value to its customers. At the same time, existing Davisware clients can continue relying on the high-quality products and exceptional service they’ve come to trust.
Enhanced Value for Customers
One of the most significant benefits of this acquisition is the added value it brings to Davisware’s customers. As part of ECI, these organizations will gain access to:
- Broader Resources: ECI’s extensive infrastructure and development capabilities will enable faster innovation and improved product features.
- Global Reach: With ECI’s international presence, Davisware customers will benefit from expanded market opportunities and enhanced support networks.
- Industry-Specific Expertise: Both companies share a commitment to delivering tailored solutions that address the unique challenges faced by field service organizations in various industries.
- Seamless Integration: Existing Davisware users can rest assured that their current systems will continue functioning smoothly while benefiting from future enhancements driven by ECI’s investment.
Driving Transformative Advancements in Field Service Technology
The integration of Davisware into ECI’s ecosystem highlights a shared commitment to driving transformative advancements in the field service industry. By combining Davisware’s proven track record with ECI’s global leadership and technological prowess, the partnership promises to deliver unprecedented value to customers worldwide.
As businesses in industries like commercial HVAC, food equipment, petroleum equipment, and garage door services face increasing pressure to optimize operations and improve customer satisfaction, having access to advanced, industry-specific tools is more important than ever. ECI and Davisware are poised to lead the charge in providing innovative solutions that empower organizations to stay ahead of the curve.
A Bright Future for Field Service Management
The acquisition of Davisware by ECI Software Solutions marks a pivotal moment in the evolution of field service management technology. By bringing together two industry leaders, this partnership sets the stage for accelerated growth, enhanced innovation, and expanded opportunities for customers around the globe.
For more information about ECI Software Solutions and how its expanded offerings can benefit your business, visit ECI’s official website. Stay ahead of the competition with cutting-edge tools designed to optimize your field service operations and drive sustainable growth.
With a shared focus on innovation, customer success, and industry leadership, ECI and Davisware are paving the way for a brighter, more efficient future in field service management—one where businesses have the tools they need to succeed in an ever-changing world.
About ECI Software Solutions
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in field service, manufacturing, residential construction, building supply, office technology and wholesale/retail distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway and Australia. For more information, visit www.ECIsolutions.com.
