Fourth Launches iQ App to Revolutionize Manager Performance in the Hospitality Industry
Fourth, a global leader in workforce and inventory management solutions for the hospitality sector, is thrilled to announce the general availability of Fourth iQ 2.0, the latest advancement in its AI-powered capabilities. Building on the transformative success of its AI-driven forecasting tools, Fourth iQ 2.0 introduces the iQ App, a groundbreaking tool designed to supercharge manager performance by providing real-time actions and alerts directly to their fingertips. This innovative app seamlessly integrates with Fourth’s existing suite of human resources, scheduling, and inventory solutions, offering managers a unified interface that prioritizes critical actions and enhances operational decision-making.
Unlocking Manager Potential with the iQ App
Managers in the hospitality industry face immense pressure to balance multiple responsibilities while ensuring smooth day-to-day operations. From optimizing labor schedules to managing inventory levels and adhering to regulatory compliance, even minor missteps can have significant financial consequences. Recognizing this challenge, Fourth developed the iQ App to act as a virtual assistant for managers, analyzing data around the clock and recommending the “next best action” to drive profitability and improve guest and employee experiences.
“The iQ App unlocks a new level of manager performance,” said Christian Berthelsen, Co-Founder and CTO of Fourth. “Managers are pulled in countless directions daily, often leaving little time to ensure every decision is optimal. Whether it’s overstaffing shifts, running out of essential ingredients, or failing to meet legislative requirements, each error adds up to impact the business’s bottom line. The iQ App changes this dynamic by acting as a helping hand, continuously analyzing data and guiding managers toward decisions that maximize profits and enhance operational efficiency.”
The app’s ability to prioritize urgent tasks ensures that managers focus on the most impactful actions first. For example, if a regional weather shift is predicted to affect customer demand, the app will alert managers to adjust labor schedules accordingly, protecting profitability while maintaining service quality. By empowering managers with actionable insights, the iQ App not only improves decision-making but also creates a more streamlined and responsive operational environment.
Early Success Stories: Real-World Impact
Early adopters of the iQ App, such as Public House Group, have already begun experiencing its transformative benefits. Linga Nadarajah, Operations Manager at Public House Group, shared her enthusiasm for the app:
“The Fourth iQ App is showing tremendous potential. I particularly appreciate the daily sales and labor notifications—they’re simple, clear, and provide an instant snapshot of performance. Seeing managers prompted to chase deliveries or review performance metrics is exactly the kind of support we need to make decision-making easier and operations sharper. It’s the type of innovation that excites me about the future of hospitality management.”
With the iQ App now widely available, Fourth’s customers across restaurants, pubs, cafes, hotels, retail, and leisure sectors can take advantage of its powerful features, including:
- Proactive Decision-Making: Managers receive AI-prioritized alerts throughout the day, highlighting urgent actions that drive the greatest commercial impact.
- Microlearning Opportunities: Each alert includes actionable recommendations and explanations, helping managers develop skills to make better-informed decisions.
- Enhanced User Experience: The app boasts a sleek, intuitive interface accessible on various devices, making it easy for managers to stay connected.
- Seamless Integration: The iQ App works directly with Fourth’s software applications, enabling managers to complete tasks without switching platforms.
- In-Built Analytics: Managers can track key performance indicators (KPIs) related to commercial and operational metrics, ensuring they remain aligned with organizational goals.
Driving Manager Empowerment Across Locations
Clinton Anderson, CEO of Fourth, emphasized the app’s role in empowering managers to excel in their roles:
“The iQ App equips managers with the tools they need to become better leaders. By recommending the next best action, it enables General Managers (GMs) to maximize guest experiences and profits at every location. This is a game-changer for our customers, who are constantly striving to achieve operational excellence.”
For businesses looking to elevate their managerial performance, the iQ App offers a comprehensive solution that combines cutting-edge technology with practical functionality. To learn more about how the iQ App can benefit your organization, visit Fourth’s website or contact them at hello@fourth.com.
