HCLTech and The Standard Strengthen Partnership to Drive AI-Led Transformation and Scale Digital Services
HCLTech, a global leader in technology solutions, has announced the expansion of its partnership with Standard Insurance Company (The Standard), a prominent provider of financial protection products and services for employers and individuals. This strategic collaboration aims to leverage AI-driven infrastructure and application services to enhance operational efficiency, support rapid growth, and elevate customer experiences. By accelerating The Standard’s transition to an IT products and services-based operating model, the partnership will foster greater agility, deliver customer value, and advance the company’s long-term digital transformation objectives.
At the heart of this expanded collaboration is HCLTech’s cutting-edge service transformation platform, AI Force, which integrates generative AI (GenAI), digital engineering, and cloud services. These capabilities will play a pivotal role in supporting The Standard’s mission to provide exceptional customer service in workplace benefits delivery. To further drive innovation and ensure scalability, the two organizations have established a Joint Innovation Council and a Digital Experience Office. These initiatives underscore The Standard’s commitment to delivering user-centric, scalable solutions while reinforcing its position as a forward-thinking leader in the insurance industry.
Accelerating Growth Through Digital Transformation
In recent years, The Standard has experienced significant growth fueled by digital transformation efforts and strategic acquisitions. However, scaling efficiently while maintaining seamless operations has been a key priority. HCLTech’s digital-first and customer-focused approach has proven instrumental in helping The Standard achieve these goals. By leveraging advanced technologies such as AI, automation, and cloud computing, HCLTech has enabled The Standard to streamline processes, reduce costs, and improve service delivery.
“The Standard’s growth journey has accelerated through digital transformation and acquisitions, and HCLTech has been the ideal partner to help us scale efficiently and seamlessly,” said Laxman Prakash, Chief Information Security Officer and Head of IT Infrastructure and Security Management Organization at The Standard. “We are confident that this ongoing partnership will continue to bring positive outcomes for our customers and strengthen our ability to meet their evolving needs.”
A Commitment to Innovation and Customer-Centric Solutions
The newly formed Joint Innovation Council will serve as a hub for co-creating innovative solutions tailored to The Standard’s unique business requirements. By combining HCLTech’s expertise in AI-led capabilities with The Standard’s deep understanding of customer expectations, the council will focus on developing cutting-edge tools and services that enhance workplace benefits delivery. Meanwhile, the Digital Experience Office will prioritize creating intuitive, user-friendly interfaces and experiences that align with modern customer preferences.
This dual-pronged approach reflects The Standard’s dedication to staying ahead of industry trends and addressing the challenges of a rapidly evolving digital landscape. By embedding AI and automation into its operations, The Standard can respond more effectively to market demands, personalize customer interactions, and optimize internal workflows.
HCLTech’s Leadership in the Insurance Sector
For HCLTech, this expanded partnership highlights its growing influence and commitment to the insurance sector. The company’s investment in AI-led capabilities and innovative talent has positioned it as a trusted advisor for organizations navigating complex digital transformations. Over the years, HCLTech has played a critical role in guiding The Standard through its transformation journey, helping the insurer adopt next-generation technologies and build a robust digital foundation.
“We are thrilled about this extended partnership with The Standard, which exemplifies our deep commitment to the insurance industry,” said Anubhav Mehrotra, Senior Vice President and Head of Insurance, North America, at HCLTech. “This collaboration underscores HCLTech’s ability to deliver transformative solutions powered by AI and digital innovation. Our team’s expertise and dedication have been pivotal in driving The Standard’s success, and we look forward to continuing this journey together.”
Driving Long-Term Value for Customers
As The Standard continues to expand its offerings and enter new markets, the importance of delivering scalable, reliable, and customer-centric services cannot be overstated. With HCLTech’s support, the insurer is well-equipped to meet these challenges head-on. By integrating AI-driven insights, automating repetitive tasks, and leveraging cloud-based infrastructure, The Standard can focus on what truly matters: providing exceptional value to its customers.
The partnership also emphasizes the importance of adaptability in today’s fast-paced business environment. As customer expectations evolve and technological advancements reshape industries, organizations must remain agile to stay competitive. By embracing a digital-first mindset and investing in transformative technologies, The Standard is setting a benchmark for innovation in the insurance sector.
About HCLTech
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, High Tech, Semiconductor, Telecom and Media, Retail and CPG and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
About The Standard
The Standard is a family of companies dedicated to helping customers achieve financial well-being and peace of mind. In business since 1906, we are a leading provider of financial protection products and services for employers and individuals. Our products include group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and group vision insurance, absence management and paid family leave services, retirement plans products and services and annuities for employers and individuals. For more information about The Standard, visit standard.com and follow us on LinkedIn and Instagram.
