Hippocratic AI Joins CMS Health Tech Ecosystem Initiative to Drive Healthcare Digital Transformation
The Centers for Medicare and Medicaid Services (CMS) has identified “Conversational AI Assistants” as a critical driver of the digital transformation of the U.S. healthcare system. In alignment with this vision, Hippocratic AI, the global leader and pioneer in safety-focused generative AI agents for healthcare, has been selected to participate in the Health Tech Ecosystem, a key component of CMS’s digital transformation initiative. This collaboration underscores Hippocratic AI’s commitment to working alongside CMS and other healthcare organizations to accelerate innovation and improve patient care.
Hippocratic AI’s involvement in the Health Tech Ecosystem stems from its pioneering role in developing conversational AI agents tailored specifically for healthcare. These agents, referred to as generative AI healthcare agents by Hippocratic AI, have already demonstrated significant impact across the U.S. and global markets. To date, healthcare providers have utilized Hippocratic AI’s GenAI agents to complete over 3.35 million patient calls, achieving an impressive average patient satisfaction rating of 8.95 out of 10. This milestone highlights the effectiveness of Hippocratic AI’s solutions in enhancing patient engagement and operational efficiency.
The collaboration with CMS began with formal pledges made during meetings in Washington, D.C., with CMS Administrator Dr. Mehmet Oz and other administration officials. Following these discussions, a reception at the White House was held, where Hippocratic AI Co-Founder and CEO Munjal Shah was invited to attend. This event underscores the growing recognition of Hippocratic AI’s contributions to the healthcare sector and its alignment with national priorities for advancing safe, scalable AI infrastructure.
Hippocratic AI’s participation in the Health Tech Ecosystem falls under the “Conversational AI Assistants” pledge outlined by CMS. This pledge emphasizes the importance of building conversational AI assistants that securely connect to CMS-aligned networks or personal health record apps. With patient consent, these assistants can access relevant health information and provide personalized, supportive assistance. Importantly, the pledge specifies that such tools must clearly distinguish between educational content and clinical guidance, ensuring clarity and accuracy in patient interactions. Additionally, the agents should directly assist patients when appropriate while guiding them toward professional medical advice when necessary.
Speaking about Hippocratic AI’s involvement, Munjal Shah stated, “Hippocratic AI’s vision for healthcare abundance is driven by both industry transformation and broad collaboration. We commend CMS on its effort to bring together the Health Tech Ecosystem and will actively participate in its planning and execution, as it is well aligned with our own thinking as to how to transform healthcare.”
Why Conversational AI Assistants Matter
Conversational AI assistants represent a transformative force in modern healthcare delivery. By leveraging generative AI, these agents can mimic human-like interactions, answering patient queries, scheduling appointments, providing medication reminders, and even offering emotional support. For example, Hippocratic AI’s GenAI agents have been instrumental in streamlining administrative tasks, freeing up clinicians to focus on high-value activities. They also empower patients by providing round-the-clock access to essential information, improving overall satisfaction and adherence to treatment plans.
Moreover, Hippocratic AI’s agents prioritize safety and ethical considerations, setting a gold standard in the industry. Unlike generic AI tools, Hippocratic AI’s solutions are meticulously designed to comply with regulatory frameworks and uphold patient privacy. This commitment to safety ensures that healthcare providers can trust these agents to handle sensitive medical data responsibly.
A Broader Vision for Healthcare Abundance
Hippocratic AI’s participation in the Health Tech Ecosystem aligns with its broader mission to create a future where healthcare is abundant, accessible, and equitable. Through partnerships with CMS and other stakeholders, Hippocratic AI aims to redefine how technology can empower both patients and providers. By fostering collaboration and innovation, the company seeks to address some of the most pressing challenges facing the healthcare system today, from chronic disease management to mental health support.
The recent AI Action Plan, which highlights the urgency of accelerating safe, scalable AI infrastructure, further reinforces the importance of initiatives like the Health Tech Ecosystem. As part of this initiative, Hippocratic AI is poised to play a pivotal role in shaping the next chapter of healthcare technology.
About Hippocratic AI
Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. The company was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Hippocratic AI has received a total of $278 million in funding and is backed by leading investors, including Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.
