How a Cybersecurity Platform Provider Became a Global Employer of Choice
In an industry notorious for burnout and talent churn, one cybersecurity company has quietly built a workplace culture that transcends borders. KnowBe4, the platform specializing in human and agentic AI risk management, closed 2025 with a collection of workplace awards spanning four continents—a rare achievement that signals something deeper than polished HR initiatives.
The company secured Great Place to Work® Certifications across 11 countries, landed in the top ten of Computerworld’s 2026 Best Places to Work in IT rankings for mid-size organizations, and claimed the number 20 spot on America’s Top 100 Most Loved Workplaces. For a sector where technical talent is both scarce and mobile, this multi-jurisdictional recognition represents a strategic advantage disguised as employee satisfaction metrics.
The Geography of Employee Engagement
The Great Place to Work certification portfolio reveals a deliberate global expansion strategy. The United States operation has maintained certification for nine consecutive years since September 2017. The United Kingdom followed with four years of consecutive recognition starting in September 2022. Then, in a coordinated push beginning September 2023, nine additional markets achieved three-year certification streaks simultaneously: South Africa, Australia, UAE, Singapore, Netherlands, Japan, India, Germany, and Brazil.
This geographic spread is not ornamental. Each certified location represents a regulatory environment, labor market, and cultural context where KnowBe4 had to translate its workplace philosophy into locally resonant practices. The consistency across such diverse jurisdictions suggests standardized people operations backed by localized execution—a balance many global technology companies struggle to achieve.
Beyond the Perks: What Third-Party Certifications Actually Measure
Computerworld’s Best Places to Work in IT evaluation assesses benefits, career development, diversity and equity initiatives, future-of-work programs, training infrastructure, and retention rates. KnowBe4’s top-ten placement in the mid-size category indicates performance across these operational dimensions, not just competitive compensation packages.
The Top Workplaces Culture Excellence Award for Employee Appreciation, based on research-backed engagement surveys, highlights a specific cultural attribute: systematic recognition of individual contributions. In knowledge work, where output is often invisible and impact delayed, structured appreciation mechanisms can materially affect retention and discretionary effort.
The America’s Most Loved Workplaces ranking, certified by the Best Practice Institute through employee sentiment data, placed KnowBe4 at number 20 nationally. Supplementary recognition in four specialized categories—Young Professionals, Career Advancement, Diversity, and Women—suggests the culture performs across demographic cohorts rather than favoring a narrow employee profile.
The Strategic Implications of Workplace Investment
“These awards validate our commitment to creating a workplace where people truly want to come to work each day,” said Ani Banerjee, Chief Human Resources Officer at KnowBe4. “When employees feel valued and empowered, remarkable things happen—for them, our customers and our business.”
The statement connects employee experience to customer outcomes and business performance. In cybersecurity, where product effectiveness depends on continuous innovation and deep customer relationships, this linkage is not rhetorical. High employee engagement correlates with lower turnover, which preserves institutional knowledge and customer continuity—both critical in a subscription-based business model serving enterprise clients.
As organizations navigate the dual challenges of cybersecurity threats and AI integration, the companies they trust with security architecture will increasingly be evaluated not just on technology, but on the stability and expertise of the teams delivering it. KnowBe4’s 2025 workplace recognition portfolio positions it as an employer capable of attracting and retaining the talent necessary to sustain that trust across global markets.
About KnowBe4
KnowBe4 empowers workforces to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 builds security culture and helps teams manage both human and agent risk. The company delivers a comprehensive, agentic best-of-suite platform for Human Risk Management, creating an adaptive defense layer that reinforces secure behavior against evolving cybersecurity threats. The HRM+ platform includes awareness training, integrated cloud email security, real-time coaching, crowdsourced anti-phishing, AI Defense Agents, and more. As AI becomes increasingly embedded in business operations, KnowBe4 prepares the modern workforce by training both humans and AI agents to recognize and respond to security risks. Through this unified approach, KnowBe4 leads workforce trust management and defense strategies. More info at knowbe4.com.
