Artificial intelligence is rapidly moving beyond experimentation and into the core of enterprise operations. In a significant step toward production-grade adoption, KPMG LLP has entered a strategic relationship with Uniphore, the Business AI company, to operationalize AI agents powered by industry-specific small language models (SLMs). The collaboration is designed to help organizations across highly regulated sectors—including banking, insurance, energy, and healthcare—translate AI innovation into measurable business outcomes.
Accelerating Enterprise AI From Pilot to Production
Many organizations struggle to move AI initiatives out of proof-of-concept phases and into real-world deployment. KPMG’s collaboration with Uniphore directly addresses this challenge by focusing on governed, scalable, and secure AI agents embedded within live enterprise workflows.
Using Uniphore’s Business AI Cloud, KPMG will build and deploy agentic AI solutions supported by fine-tuned small language models. These SLMs are purpose-built to encode institutional knowledge, regulatory frameworks, and operational playbooks, ensuring that AI outputs are aligned with compliance and governance requirements essential to regulated industries.
Built on a sovereign and composable architecture, the platform integrates with KPMG’s existing enterprise systems and data environments. This allows organizations to adopt enterprise AI without disrupting established controls or introducing parallel data stacks.
Embedding Business AI Into How Work Gets Done
This initiative reflects KPMG’s broader strategy to equip its global workforce with AI-enabled delivery models. Rather than treating AI as a standalone capability, KPMG is embedding AI execution directly into consulting and delivery processes.
According to Prasad Jayaraman, Advisory Principal at KPMG, the collaboration supports a shift from AI experimentation to real operational value. By combining human judgment with AI-driven execution, KPMG aims to deliver outcomes that are scalable, governed, and closely aligned with client needs.
From an organizational perspective, KPMG is training its consulting teams to design, deploy, and govern AI agents—ensuring that expertise can be applied consistently across clients and industries.
Industry-Specific Small Language Models at the Core
A central element of the collaboration is Uniphore’s SLM factory model. This approach transforms knowledge work traditionally delivered through documents and human expertise into reusable, scalable AI systems.
Through Uniphore’s Business AI Cloud, KPMG is able to:
- Encode regulatory and institutional knowledge into industry-specific SLMs
- Deploy governed AI agents across procurement, finance, workforce optimization, claims, and customer experience
- Support both horizontal enterprise solutions and sector-specific use cases, including financial services, oil and gas, healthcare, and telecommunications
This model allows business AI to operate where it delivers the most value: inside complex, interconnected enterprise workflows.
AI-Embedded Procurement in Action
One of the first production-ready solutions emerging from the collaboration is an AI-powered procurement and contracting capability. AI agents embedded into procurement workflows can classify high-value contracts, compare terms against approved standards, extract obligations, flag risks, and route exceptions for human approval.
By operating directly within enterprise systems, the solution addresses persistent challenges such as revenue leakage, long contract review cycles, and inconsistent risk oversight—demonstrating how AI agents can drive tangible operational improvements.
Designed for Real Enterprise Data Environments
Unlike AI initiatives confined to controlled pilots, KPMG and Uniphore are building solutions for real-world enterprise environments. These are settings where data is fragmented, governance is mandatory, and processes are deeply interconnected.
The AI agents are designed to operate alongside modern enterprise data platforms such as Databricks and Snowflake. This enables them to reason over governed, production-grade data without forcing data migrations or weakening controls around lineage, access, and policy enforcement.
As Uniphore CEO and co-founder Umesh Sachdev notes, business AI proves its value in production—where people and AI must work together to deliver outcomes at scale.
About KPMG LLP
KPMG LLP is the US member firm of the KPMG global organization of independent member firms providing Audit, Tax and Advisory services. The KPMG global organization operates in 138 countries and territories and has more than 276,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.
KPMG is widely recognized for being a great place to work and build a career. Our people share a sense of purpose in the work we do, and a strong commitment to increasing access to education and opportunity, advancing mental health, and supporting community vitality. Learn more at www.kpmg.com/us.
About Uniphore
Uniphore is the Business AI Company that unlocks the agentic enterprise with a complete, composable AI platform spanning agents, models, knowledge, and data. Its platform, the Business AI Cloud, bridges the AI divide between consumer AI and enterprise AI—combining the simplicity of consumer AI with the rigor, security and scalability required for the enterprise. Uniphore allows business users to effortlessly harness AI and deliver results immediately, while providing CIOs the foundation to deliver powerful AI applications that are embedded into workflows, trained on enterprise data.
Trusted by more than 2,000 businesses globally, recognized by Gartner, Forrester, and listed on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Learn more at www.uniphore.com.
