Pega and AWS Partner to Accelerate Legacy System Transformation with Generative AI
Pegasystems Inc. (NASDAQ: PEGA), a leader in enterprise transformation, has announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS). This landmark partnership aims to empower organizations to modernize their legacy systems by combining the power of Pega’s workflow automation solutions with AWS’s advanced generative AI services. The collaboration will leverage Amazon Bedrock and AWS Transform alongside Pega Blueprint™ to accelerate legacy modernization projects, freeing enterprises from the burdens of technical debt and enabling agentic automation across workflows.
The Growing Challenge of Technical Debt
A recent survey conducted by Pega and research firm Savanta highlights the persistent challenge of technical debt for global enterprises. According to the findings, more than two-thirds (68%) of IT decision-makers report that outdated legacy systems are hindering their ability to adopt innovative technologies like artificial intelligence (AI) and automation. These legacy systems not only drain resources but also prevent organizations from delivering the digital-first experiences their customers increasingly demand.
To address this issue, Pega and AWS have joined forces to provide a comprehensive solution that reimagines legacy transformation. By combining AWS’s cutting-edge generative AI capabilities with Pega’s expertise in intelligent automation, the collaboration enables businesses to modernize faster, more efficiently, and without disrupting critical operations.
Accelerating Modernization with AI-Driven Solutions
At the heart of this collaboration is AWS Transform, which uses agentic AI workflows to automate the entire modernization lifecycle. Paired with Pega Blueprint—a cloud-based application that leverages AI agents to accelerate the design and development of Pega-powered workflow applications—this AI-driven approach helps clients transition to the cloud more seamlessly.
By integrating these tools, organizations can break free from outdated legacy systems and rapidly deploy intelligent workflows powered by predictable AI, agents, and automation. This allows them to engage customers more effectively, deliver superior service, and streamline operations—all while avoiding the pitfalls of traditional, time-consuming modernization efforts.
Additionally, Pega will integrate Amazon Bedrock, a fully managed service, as the primary generative AI foundation for Pega Blueprint and Pega Platform™. Pega Platform is an industry-leading AI decisioning and workflow automation platform used to build enterprise software solutions. With Amazon Bedrock, clients can securely leverage large language models (LLMs) from leading providers such as Anthropic, Amazon, Cohere, Meta, and others. Amazon Bedrock’s enterprise-grade security controls and governance capabilities ensure that clients can confidently use generative AI throughout the app development lifecycle—from requirements analysis to initial design and ongoing refinement.
Streamlining Adoption Through AWS Marketplace
The agreement underscores Pega’s commitment to making its solutions more accessible through AWS Marketplace, which serves as the preferred transaction mechanism for Pega-as-a-Service. By selling through AWS Marketplace, Pega reduces the time between contract signing and innovation deployment, enabling clients to realize value faster. Additionally, AWS Marketplace provides financial benefits that further enhance the value proposition for clients.
This collaboration also includes comprehensive migration services and tools designed to guide on-premises clients through a smooth transition to Pega-as-a-Service. Whether migrating existing workloads or building new applications, organizations can now take full advantage of the scalability, flexibility, and cost-efficiency of the cloud.
Industry Leaders Weigh In
The partnership has already garnered praise from key stakeholders across the technology ecosystem.
“By deepening our collaboration with AWS, we’re taking another major step in empowering organizations to use generative AI to accelerate their legacy application transformation initiatives,” said John Higgins, Chief of Client and Partner Success at Pega. “Incremental changes to legacy systems are no longer sufficient in the AI era. Clients need to drive strategic business process changes to capture AI-driven productivity improvements. Eliminating technical debt and enabling dynamic, intelligent workflows are significant value drivers for organizations seeking to embrace AI and achieve business agility. With this collaboration, partners can now differentiate their services by infusing their intellectual property and best practices into Pega Blueprint to transform legacy applications.”
Manas Kumar Sarkar, Vice President of Enterprise Application Integration Services at Infosys, echoed this sentiment: “As a long-standing customer of both Pega and AWS, this timing couldn’t be better. This agreement streamlines the path to integrating the power of Pega Platform and Pega Blueprint into Infosys Cobalt, our industry-leading cloud offering built on AWS. We’re excited about the value this brings to Infosys and the broader industry.”
Chris Grusz, Managing Director of Technology Partners at AWS, added, “Generative AI is not only revolutionizing what customers can build in the cloud, but with services like AWS Transform, it’s fundamentally changing how quickly and seamlessly they can get to the cloud in the first place. Our strategic collaboration with Pega combines AWS’s AI-powered modernization capabilities with Pega’s expertise in enterprise workflow transformation, providing customers with powerful tools to escape technical debt without disrupting critical business operations.”
Empowering Enterprises for the Future
The partnership between Pega and AWS represents a significant step forward in addressing one of the most pressing challenges facing modern enterprises: legacy system modernization. By combining Pega’s industry-leading workflow automation and AI decisioning capabilities with AWS’s advanced generative AI services, the collaboration empowers organizations to overcome technical debt, accelerate innovation, and unlock the full potential of AI-driven transformation.
For businesses seeking to remain competitive in an increasingly digital world, this collaboration offers a clear path forward. With tools like AWS Transform, Pega Blueprint, and Amazon Bedrock, organizations can modernize their systems faster, more efficiently, and with greater confidence than ever before. As enterprises continue to navigate the complexities of digital transformation, the partnership between Pega and AWS ensures they have the tools and support needed to succeed in the AI-driven economy.
About Pegasystems
Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world’s most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.
