Pogoseat Launches Next-Gen AI Ticketing Suite and Expands Agentic Commerce to WhatsApp and RCS
In a groundbreaking move, Pogoseat, a global leader in mobile ticketing innovation, has unveiled a powerful new suite of AI-driven tools designed to revolutionize the live events industry. Built on the foundation of Agentic Commerce, this next-generation platform leverages advanced artificial intelligence to streamline fan engagement, enhance ticket sales, and deliver seamless, personalized experiences across messaging platforms like WhatsApp and Rich Communication Services (RCS).
At the heart of this transformation is Pogoseat’s industry-leading Text-to-Buy solution, which powers its Agentic AI engine. This cutting-edge technology enables intelligent commerce by managing the entire fan journey—from engaging potential attendees and recommending tickets to completing purchases instantly. By integrating directly with major ticketing systems, Pogoseat’s robust infrastructure serves as the backbone for frictionless, conversational ticketing, transforming how live events are marketed and sold.
Expanding Agentic Commerce Across Messaging Platforms
As part of its expansion strategy, Pogoseat has launched its AI agent on WhatsApp, becoming an approved Tech Partner. Additionally, the company has extended its reach to RCS, opening up new opportunities for brands to connect with fans through conversational commerce. These integrations allow users to interact naturally via text messages, making it easier than ever to discover, purchase, and manage tickets without leaving their preferred messaging apps.
This shift toward frictionless, mobile-first ticketing aligns perfectly with evolving consumer preferences. Fans no longer need to navigate complex websites or download multiple apps; instead, they can engage with event organizers directly through familiar platforms, creating a more intuitive and enjoyable experience.
A Dynamic Lineup of AI-Powered Products
To further enhance its offerings, Pogoseat has introduced a dynamic lineup of AI-powered products tailored to meet the needs of modern ticketing:
- AI Core: Maximize messaging revenue by leveraging AI that identifies and engages high-value subscribers during peak conversion moments.
- Storefronts AI: Fully automated and personalized storefronts powered by real-time data, behavioral signals, and other key insights, ensuring every interaction feels relevant and timely.
- Drops AI: Flash ticket releases designed to create urgency and capture demand, driving excitement and boosting sales.
- Flow AI: Adaptive messaging journeys that guide fans seamlessly from discovery to purchase, optimizing each step of the process.
- Bidding AI: Real-time, dynamic pricing where fans can name their price, fostering transparency and flexibility.
- Marketplace AI: A closed-loop resale platform featuring verified listings and dynamic pricing, ensuring trust and security for both buyers and sellers.
These innovations empower brands to not only sell tickets but also build deeper connections with their audiences. By combining intelligent automation with mobile-first design and deep platform integrations, Pogoseat is enabling rights holders to activate sales instantly and engage consumers more meaningfully.
Commitment to Security: Achieving ISO 27001 Certification
In addition to launching its AI suite, Pogoseat has achieved ISO 27001 certification, one of the most prestigious international standards for information security management. After undergoing a rigorous audit by independent assessors, the company demonstrated full compliance with stringent requirements, including robust security policies, advanced technical controls, and continuous risk monitoring processes.
This certification underscores Pogoseat’s commitment to safeguarding user data and maintaining the highest levels of platform integrity. For professional sports teams, leagues, and international rights holders, this added layer of security ensures peace of mind when adopting Pogoseat’s solutions.
Revolutionizing Fan Engagement in Live Events
According to Kiran Patel, CEO of Pogoseat, “We’re at the forefront of a new era in fan engagement, and Pogoseat remains steadfast in helping our partners evolve and future-proof their strategies. Our agentic AI doesn’t just assist—it makes decisions and takes actions. By combining intelligent automation with mobile-first design and deep platform integrations, we’re enabling brands to activate sales instantly and connect with consumers more meaningfully.”
Already trusted by major professional sports teams across the NBA, NFL, NHL, MLB, MLS, and beyond, Pogoseat’s conversational commerce platform is redefining ticketing for the live events industry. With multi-language and multi-currency support, the platform offers a scalable solution for international rights holders looking to engage fans and unlock revenue across borders.
Why Pogoseat Is Leading the Charge
The convergence of AI-driven ticketing, conversational commerce, and enhanced security measures positions Pogoseat as a trailblazer in the live events space. Its ability to integrate seamlessly with existing systems while delivering innovative, fan-centric solutions sets it apart from competitors.
For brands seeking to stay ahead in an increasingly digital world, Pogoseat provides the tools needed to thrive. Whether it’s driving urgency with flash ticket drops, personalizing storefronts based on real-time data, or offering secure resale options, Pogoseat’s AI-powered suite empowers organizations to elevate their ticketing strategies and maximize revenue opportunities.
