RADAR+ Unveils AI-Driven Analytics Platform to Revolutionize Retail Operations
RADAR, the technology platform renowned for leveraging RFID sensor technology to track and precisely locate in-store inventory with 99% accuracy, has announced the launch of RADAR+, an advanced AI-powered analytics platform designed to transform retail store operations. This groundbreaking platform builds on RADAR’s core inventory tracking and optimization capabilities, offering retailers real-time intelligence that enhances decision-making, streamlines workflows, and empowers sales associates to deliver exceptional customer experiences.
The introduction of RADAR+ marks the beginning of a new era in retail, where physical stores are no longer “data deserts” but hubs of actionable insights. By harnessing artificial intelligence (AI) and machine learning, RADAR+ provides retailers with unprecedented visibility into their operations, enabling them to optimize everything from inventory planning to merchandising, distribution, and day-to-day store activities.
Bridging the Gap Between Physical and Digital Retail
“In the world of retail, physical stores have historically been a data desert,” said Glenn Burwell, VP of Product and Customer Experience at RADAR. “By leveraging AI and machine learning to power advanced analytics, RADAR+ is taking retail into a new era. This platform builds on our core capabilities to provide real-time inventory and intelligence to store staff while also giving corporate leaders the same level of visibility in each store as they have with their e-commerce channels.”
RADAR+ bridges this gap by delivering SKU-level insights, empowering retailers to make informed decisions in real time. For example, the platform tracks which products customers take into fitting rooms and identifies which items convert into sales after being tried on. It also detects phantom inventory—items listed as available but not physically present—and alerts staff when products are misplaced or left in fitting rooms for extended periods. These capabilities ensure that every item is accounted for and readily accessible to shoppers.
Enhancing Operational Efficiency and Sales Performance
One of RADAR+’s standout features is its ability to streamline workflows and improve on-floor product availability. The platform makes real-time replenishment recommendations, helping store staff prioritize restocking efforts. Fast-selling items are identified and returned to shelves promptly, minimizing the risk of lost sales. Additionally, RADAR+ sends alerts when products are out of place, enabling staff to quickly return them to their correct locations. This proactive approach ensures that merchandise remains visible and accessible to customers, enhancing both the shopping experience and sales performance.
For corporate teams, RADAR+ offers hourly updates on key metrics such as customer dwell time, on-floor merchandise availability, and product recovery/replenishment times across all stores in a retailer’s network. These insights inform demand planning and allocation strategies, allowing brands to operate with leaner inventories while reducing overstocks, stockouts, and shrinkage. In today’s challenging macroeconomic environment, where retailers must do more with less, RADAR+ provides the tools needed to maximize profitability without compromising customer satisfaction.
Adapting to the Evolving Role of Physical Stores
“The role of physical stores has expanded, with many serving dual roles as fulfillment centers for online orders and buy-online, pick-up-in-store (BOPIS) transactions,” said Eric Mogil, Chief Growth Officer at RADAR. “Meanwhile, retailers need to do more with leaner inventories, given today’s macroeconomic pressures. RADAR+ lets retailers see the placement and movement of every single item in every store—in real time—so they can maximize sales and profitability and consistently deliver an excellent customer experience. It’s what the retail industry has been looking for, and we’re delighted to now launch it to the market.”
RADAR+ addresses these challenges head-on by providing granular, real-time data that enables retailers to adapt to changing consumer behaviors and operational demands. Whether fulfilling online orders or managing in-store inventory, the platform ensures that retailers can meet customer expectations efficiently and effectively.
A Roadmap for Future Innovations
The initial launch of RADAR+ is just the beginning. Over the coming months, RADAR plans to roll out a series of advanced features designed to further digitize physical store operations. One upcoming capability includes consideration data analytics, which will reveal which products customers are viewing together in-store for the first time. This insight will allow retailers to recommend alternatives when specific items are unavailable, ensuring that customers leave satisfied even if their preferred product is out of stock.
Additionally, RADAR+ will integrate feedback and insights directly from store teams with machine learning algorithms, creating an unparalleled level of data intelligence. This collaborative approach combines human expertise with AI-driven analytics, providing retailers with a holistic view of their operations and enabling them to make smarter, faster decisions.
Transforming Retail Through Data-Powered Precision
RADAR+ represents a significant leap forward in retail technology, equipping brands with the tools they need to thrive in an increasingly competitive landscape. By unlocking real-time intelligence and automating critical processes, the platform helps retailers maximize sales, reduce costs, and deliver superior customer experiences. As the retail industry continues to evolve, RADAR+ positions itself as a vital partner in driving innovation and efficiency.
With its focus on precision, scalability, and actionable insights, RADAR+ is poised to redefine how retailers manage their physical stores. By transforming data into actionable strategies, the platform empowers retailers to stay ahead of trends, meet customer demands, and achieve sustainable growth. The future of retail is here, and RADAR+ is leading the charge.
About RADAR
RADAR offers a proprietary hardware and software AI-platform that uses RFID and computer vision to turn physical stores into the equivalent of websites. The technology enables retailers to measure everything that happens inside their stores for the first time, including real-time inventory levels, helping eliminate consumer pain points like out-of-stocks and products that have to be retrieved from the stockroom. RADAR’s technology currently powers inventory optimization in more than 650 retail stores in the US and Canada.
Headquartered in New York, with offices in the Bay Area and San Diego, RADAR is backed by some of the biggest global retailers, including American Eagle, Gap Inc., Lojas Renner and several Fortune 500 companies; leading funds such as Gideon Strategic Partners, Align Ventures, Founders Fund, Y Combinator, Sound Ventures, Beanstalk, and the Agnelli family; and the family offices behind Michael Kors, Tommy Hilfiger, American Eagle, Gap Inc. and other leading brands.
