UbiRider Achieves PCI DSS Certification, Paving the Way for Smarter Transit Solutions
Securing the Future of Transit Payments
In an era where digital transformation is reshaping industries, transportation systems are no exception. UbiRider, a trailblazer in integrated transit solutions, has recently achieved Payment Card Industry Data Security Standard (PCI DSS) certification—a significant milestone that underscores its commitment to safeguarding sensitive payment data. This certification not only reinforces UbiRider’s dedication to security but also positions it as a leader in delivering innovative, seamless fare collection systems for public transport operators worldwide.
The PCI DSS framework, established by leading payment card brands such as Visa, Mastercard, and American Express, sets stringent guidelines to protect payment card information from breaches and fraud. For transit operators, this means ensuring that every transaction processed through their systems adheres to globally recognized security protocols. By achieving PCI compliance, UbiRider has demonstrated its ability to handle sensitive data securely while enabling faster, more convenient payment methods for riders.
Why PCI Compliance Matters in Modern Transit Systems
The shift toward open-loop payments—where passengers use contactless bank cards or mobile wallets instead of physical tickets—is revolutionizing how people pay for public transportation. However, this transition comes with heightened security challenges. Traditional ticketing systems often rely on proprietary hardware or outdated processes that create friction for both operators and riders.
For transit agencies, managing these systems can be complex and costly. Meanwhile, passengers expect hassle-free experiences that align with the convenience of other digital services they use daily. PCI certification ensures that platforms like UbiRider can meet these demands without compromising on security. Every tap-to-pay interaction is protected against potential threats, providing peace of mind for both operators and commuters.
Paulo Ferreira dos Santos, CEO of UbiRider, emphasized the importance of this achievement: “Fare collection lies at the heart of public transport operations. Yet, legacy systems have long prioritized transaction processing over user experience. With PCI certification, we’re not just securing payments—we’re building trust and enabling smarter, more intuitive digital interactions.”
A Unified Solution for Operators of All Sizes
One of UbiRider’s standout features is its ability to consolidate multiple functionalities into a single platform. Unlike traditional systems that require separate providers for payment gateways, fare engines, and account-based ticketing, UbiRider offers an all-in-one solution. This holistic approach simplifies operations, reduces costs, and empowers operators to focus on delivering better service.
The platform leverages affordable off-the-shelf Android devices and Tap-on-Phone technology to process real-time payments efficiently. These innovations make advanced fare collection accessible even to small and mid-sized operators who might otherwise struggle to afford enterprise-grade systems. By democratizing access to cutting-edge technology, UbiRider is leveling the playing field and helping smaller fleets compete with larger counterparts.
Beyond Transactions: Harnessing Data for Innovation
While secure payments remain a core focus, UbiRider’s vision extends far beyond basic fare collection. The company aims to harness the power of data analytics and artificial intelligence (AI) to drive deeper insights and enhance operational efficiency. Achieving PCI certification was a critical step in preparing the platform for AI-driven applications.
By restructuring its cloud architecture to comply with PCI standards, UbiRider has created a foundation for agentic AI—intelligent software agents capable of optimizing various aspects of transit operations. Potential applications include:
- Automating Financial Processes: Streamlining reconciliation tasks to reduce administrative overhead.
- Predictive Maintenance: Identifying and resolving issues with payment terminals before they impact service.
- Personalized Rider Experiences: Offering tailored dashboards that track trip histories, carbon footprints, and exclusive promotions.
- Unified Mobility Accounts: Enabling seamless travel across different cities and modes of transport.
“AI thrives on clean, reliable data,” explained Ferreira dos Santos. “Our PCI-compliant infrastructure ensures that we can collect, organize, and utilize data responsibly, unlocking transformative possibilities for the future of mobility.”
Bridging the Gap Between Technology and Accessibility
Historically, small and mid-sized transit operators have faced significant barriers when adopting modern technology. Enterprise solutions often come with prohibitive costs, leaving smaller fleets reliant on outdated systems. UbiRider addresses this gap by offering its platform as a scalable Software-as-a-Service (SaaS) solution.
This affordability allows operators of all sizes to benefit from advanced features typically reserved for large-scale deployments. Whether managing a single bus route or overseeing a sprawling network, organizations can now implement robust digital tools without breaking the bank. This inclusivity reflects UbiRider’s mission to empower every player in the transit ecosystem.
About UbiRider
UbiRider was founded with the mission to make modern mobility solutions simple, elegant, and accessible to all operators—whether they run a single bus or a fleet of thousands. The UbiRider Platform is a complete, modular Mobility-as-a-Service solution that empowers small and mid-size operators to offer the same cutting-edge digital experiences as large transit networks, but at a fraction of the cost. With mobile and web components designed for real-time operations, account-based ticketing, and seamless tap-and-go payments, UbiRider gives operators the tools to improve efficiency, increase profitability, and deliver rider-friendly services. The platform is already deployed in cities and regions of all sizes, proving that innovation in transit is not reserved for big metropolitan systems. UbiRider is based in Porto, Portugal, and backed by 1520 Innovation Fund (an investment vehicle from CTT and managed by Iberis Capital), Cedrus R&D III (managed by Cedrus Capital), Grupo Barraqueiro, and angel investors. The company is a strategic partner of Mastercard, Deloitte, PayShop, and Viva.com. For more information, visit www.ubirider.com.
