Unite Us Launches Smarter, User-Centric Platform Enhancements to Drive Efficiency and Transform Community Care
Unite Us, the nation’s trusted technology partner for integrating health and community-based care, has unveiled a transformative upgrade to its platform. Designed to streamline workflows, enhance personalization, and empower stakeholders, these updates aim to improve efficiency and outcomes for customers while benefiting the millions of individuals they serve. By introducing robust automations, smarter funding navigation, and seamless workflow integration, Unite Us is enabling organizations to take integrated care models to the next level.
A Commitment to Simplifying Complex Processes
The latest enhancements focus on removing friction from everyday workflows, empowering users to deliver value-based care more effectively. These updates are particularly timely as demand grows for upstream interventions and coordinated care solutions. With an emphasis on interoperability, automation, and user experience, Unite Us is equipping its nationwide network of partners with advanced tools to amplify their impact and better serve their communities.
“The ability to seamlessly incorporate screenings, automate resource recommendations, and streamline referrals directly empowers our partners to operate with greater agility,” said Dale Sanders, Chief Product and Technology Officer at Unite Us. “Ultimately, this allows them to dedicate more resources to direct community support and achieve measurable impact.”
Key Features Driving Transformation
- Robust Screening Integration
One of the most significant updates is the closer integration of screening ingestion from existing systems of record, such as Electronic Health Records (EHRs) and Case Management Systems. This ensures that client information flows effortlessly into resource and referral workflows, leading to more accurate and personalized recommendations. “Because everything is interoperable, the technology allows us to screen clients every six months,” said Toni Grinstead, Health Equity Consultant at Presbyterian Healthcare Services. “Patients and caregivers don’t have to answer the same questions repeatedly during an episode of care, which improves both the patient and clinician experience.” - Resource Share Capabilities
The platform now includes a new workflow for curating highly tailored manual or automated resource lists based on individual client screening results. This feature enhances the precision, relevance, and impact of interventions, ensuring that clients receive the right resources at the right time. - Integrated Referral Workflow
The upgraded referral workflow supports quicker initiation of closed-loop referrals and enables users to share resources directly with clients through a streamlined, user-friendly interface. By minimizing administrative overhead, this feature allows organizations to focus more on delivering high-quality care. - Smarter Funding Navigation
Advanced search functionality helps users quickly identify funded programs, accelerating the reimbursement cycle and improving fiscal transparency. This capability is critical for organizations seeking to maximize their financial sustainability while expanding access to essential services. - Comprehensive Analytics
New insights into resource utilization patterns and community reach provide decision-makers with deeper data-driven performance evaluation and strategic planning capabilities. These analytics empower organizations to optimize their operations and make informed choices that drive meaningful impact.
Empowering Communities Through Innovation
These enhancements reflect Unite Us’ ongoing commitment to innovation and its mission to create a unified ecosystem that fosters stronger partnerships and drives measurable outcomes. By simplifying complex processes and amplifying the effectiveness of its partners, Unite Us is helping organizations address the non-medical drivers of health—such as housing, food security, and transportation—that profoundly affect well-being.
“Unite Us remains at the forefront of integrating health and community-based care,” said Dan Brillman, Co-Founder and CEO at Unite Us. “This platform evolution highlights our ongoing commitment to innovation, providing a unified ecosystem that drives efficiency, fosters stronger partnerships, and ultimately enables a more person-centered approach to addressing the complex non-medical drivers of health across the nation.”
Beyond Efficiency: Achieving Measurable Impact
While the platform’s enhanced reporting and streamlined workflows are designed to boost operational efficiency, their true value lies in their ability to drive measurable impact. By enabling organizations to engage clients more effectively, leverage data-driven strategies, and expand their reach, Unite Us is helping build a more accountable and comprehensive network of care.
For example, users can now initiate closed-loop referrals faster than ever before, ensuring that individuals receive timely access to the resources they need. Meanwhile, smarter funding navigation tools help organizations secure reimbursements more efficiently, freeing up resources to focus on direct community support.
Why This Matters for Your Organization
In today’s rapidly evolving healthcare landscape, organizations must adapt to meet the growing demands of value-based care. Unite Us’ platform upgrades provide the tools necessary to streamline operations, improve client outcomes, and scale impact. Whether you’re a healthcare provider, social service agency, or community organization, these enhancements can transform your ability to connect individuals with relevant resources in a timely manner.
